Terms and conditions

 

All yoga passes purchased at Wicklow Yoga are activated on the date of the first class. Please note the expiration date when purchasing your pass and can only be used by the named person only.

All classes need to be activated within one month from date of purchase.

Terms and conditions

All yoga passes purchased at Wicklow Yoga are activated on the date of the first class.
Please note the expiration date when purchasing your pass.
All classes need to be activated within one month from date of purchase and can only be used by the named person only.

 

Refunds and transfers

All passes are non-refundable and non-transferable.

No extensions are given on unused classes for any pass after date has expired.

Wicklow Yoga reserve the right to cancel and change teachers, events, treatments, courses and classes without prior notice.

If Wicklow Yoga has to unexpectedly cancel a class you will be given back your class credit, or if you are on the membership plan and we have to cancel classes for three days plus your pay date will be extended.

 

Privacy policy

We will not pass your email address or any other details to any other party without your consent.

 

Membership

The benefits of membership at Wicklow Yoga allows you to enjoy unlimited classes. Payments are set up to be paid on a monthly basis, minimum term is 3 months (12 weeks). It’s the cheapest option when you come to more than one class per week.

Get 10% off all retail products, courses, workshops and one on one holistic treatments.

Bring a new friend for free once a month.

Auto-renew is set up so you can continue with your membership on a monthly basis without any hassle until you wish to cancel with us. (you will be notified by email 1 weeks before your contract is due to auto-renew).

If for some reason you need to put your membership on hold, you can do so after the first 3 months.

To pause your membership, please submit a request in writing at least 14 days in advance of your next billing date in order for your request to be effective from the following billing date. You’ll be able to freeze your account for a minimum of one week, and a maximum of eight weeks per year.

 

Class passes

Class passes allow you to choose how you will use your classes, you can book for the same class each week or come twice a week.

You will receive an email seven days before the expiry date runs out to gently remind you that the payment is finished so you can purchase a new plan.

Classes have to be used in that time frame and cannot be carried forward.

If you have purchased a class pass you are entitled to use one of your credits to join the community class.

 

Auto renew for the 10 class pass

The 10 class pass is valid for twelve weeks. If you wish to purchase extra classes within the twelve week period you can at a reduced rate.

Auto renew means our system automatically refills your class pass up with 10 classes when you have reached the twelfth week.

You will need to contact the studio before the next payment is due if you wish to turn this option off.

 

Set yoga courses

These classes are set up so you come to the same class each week for the duration of the course. Classes cannot be transferred to other yoga classes or be extended past your expiry date.

 

Pre-booking

Class sizes are limited at Wicklow Yoga so we strongly recommend you to pre-book online to reserve your place.

Members can pre-book up to fourteen days prior to a class.

Online booking closes 60 minutes before the start of a class.

 

Cancellations

You must cancel your pre-booking at least six hours before a yoga class to avoid incurring a no-show fee.

If you pre-book a yoga class and fail to attend for any reason, you will be automatically charged a €15 no-show fee, or a class will be debited from your account.

If you have purchased a drop in class and cancel more than six hours before the class starts you will be credited a class to your account for use within one month.

If you have purchased a class pass and cancel more than six hours before the class starts you will be credited a class to your account to use within the expiry date.

If you have an unlimited pass and cancel a class after the six hour cancellation window, or decide not to show up on three separate occasions you will be denied access to booking on line. Claire will give you a call to see if we can resolve any issues you may have.

All cancellations must be made via the website or app, this will allow us to be able to offer the place to someone else. We do not accept cancellations via the phone, text or email.

Cancellation of membership or the 10 class pass must be made in writing so there isn’t any confusion.

 

Gift vouchers

Gift vouchers are valid for twelve months from the date of purchase.

 

Treatments

Our treatments can be booked up to three hours before an appointment slot. If the times or dates do not suit you please call us and we will see if we can arrange another time.

 

Treatment and cancellations

You must cancel your pre-booking at least six hours before a treatments to avoid incurring a no-show fee.

If you pre-book a treatment and fail to attend for any reason, you will be automatically charged a no-show fee of the full price of a treatment.If you purchased a treatment and cancel more than six hours before the treatment time you will be credited a treatment to your account for use within one month.

All cancellations must be made via the website or app, this will allow us to be able to offer the place to someone else. We do not accept cancellations via the phone, text or email.

 

Courses

Numbers are limited for our courses. Online booking closes 60 minutes before the start of a course.

If you have purchased a course and cancel more than one month before the course date you will be entitled to a 80% refund.

If you purchased a course and cancel between 28 – 14 days  before the course date you will receive a credit towards a future course or other service at our studio based on the availability and similar cost.

If you purchased a course and cancel less than two weeks before the course date you will be charged the full price.

If you pre-book a treatment and fail to attend for any reason, you will be automatically charged a no-show fee of the full price of a course.

 

Wicklow Yoga

Contact us today. We are here to answer any questions regarding yoga classes and therapies offered at our studio and would love to hear from you.

Pin It on Pinterest

Share This